23 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

Purpose of the job:  This role plays a pivotal part in ensuring efficient coordination between our sales, logistics, and service centre departments to ensure timely processing and dispatch of inventory to our valued customers. In addition, the incumbent will be responsible for developing and implementing streamlined processes at our service centre ...

The candidate would be in charge of managing construction solutions and serving as a one-stop shop for people/customers looking to build their dream homes. Roles & Responsibilities: Helping customers find products, providing information, and assisting with enquiries. Having a good understanding of the products or services provided to customers. Recommending additional products or services ...

We are seeking an experienced and dynamic Sales Manager to lead our B2C sales team. The ideal candidate will have a proven track record in sales management, excellent leadership skills, and a deep understanding of the B2C market. The Sales Manager will be responsible for developing and executing sales strategies ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Roles and Responsibilities: Monthly target achievements in terms of the number of customers acquired and converted. This will require rate negotiations, customization of offerings, and managing relationships with various stakeholders on a regular basis.  Guide the franchise partners to achieve their targeted revenue every year. Compliment digital marketing efforts with innovative BTL campaigns ...

Essential Functions• Create Business Rules : Follows the written Business Rules which marketing and saleschannel must pursue to ensure 100% accountability for all lead generating activities.• Supports Sales: Creates inquiries and qualified leads to support the sales forecast forthe company on a weekly, monthly, quarterly and yearly basis.• Creates Qualified ...

The logistics manager will be responsible for orchestrating the end-to-end logistics operations within a B2B steel business. The role focuses on seamless stakeholder collaboration with sales, logistics service centers, and transporters to drive efficiency and customer satisfaction. This position will also emphasize improving delivery models, optimizing logistics costs, and ensuring ...

Purpose of the job: This role plays a pivotal part in ensuring efficient coordination between our sales, logistics, and service centre departments to ensure timely processing and dispatch of inventory to our valued customers. In addition, the incumbent will be responsible for developing and implementing streamlined processes at our service ...