64 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

The Company  is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.  He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of ...

MSME is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.  He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of their ...

Locations: Balangir, Dankuni, Deogarh, Dhanbad, Dharbhanga, Dibrugarh, Ganjam, Gaya, Hazaribagh, Kolkata, Nalanda, Purulia   The Territory Manager - Sales (TMT Product) will be responsible for driving sales, managing distributor and dealer networks, and expanding the market share of TMT (Thermo-Mechanically treated) steel products within the assigned territory. The role demands a blend ...

Objective:        The Supply Associate manages and supports all activities pertaining to the Category & Supply function including sourcing, price negotiations and seller/distributor relationship management.     Roles & Responsibilities: Develop materials category metrics and supply chain Responsible for seller  activation, sale and gross margins Responsible for closure of orders by coordinating with sales team and plants Build & maintain strong, long-lasting seller relationships Co-own ...

Role Overview: As a Supply Chain and Order Management Specialist, you will be responsible for overseeing the end-to-end order management process while driving process excellence initiatives within the supply chain and logistics functions. You will play a critical role in optimizing order fulfillment processes, enhancing supply chain efficiency, and ensuring ...

  The company  is looking for dynamic person to lead the customer acquisition function on all India basis. The candidate should have a strong orientation in digital, metric driven and analytical approach and be able to mentor, groom and manage a high performing team.  He/she will be responsible for go-to-market strategy, lead ...

Role Objective : The role requires a detail-oriented and organized sales professional who shall be working on acquiringcustomers through various channels including tele marketing and, in the process, provide excellentcustomer service while driving revenue growth.Role Responsibilities ? Inbound support of customers coming online? Assist customers through tele calling for transacting on the ...

In this role , You'll work to resolve customer issues via chat services, including chat, text, email, social media, direct messaging and other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer ...