65 Job openings found

The company is a leading Fintech firm catering the need of underserved and unserved individuals using highly evolved machine learning tools. We are looking for an influential Leader who would take our already growing business to new heights. The person is expected to improve overall operational efficiencies by collaborating with internal ...

 If you wish to be part of most sophisticated backend team to use cutting edge AI models for underwriting and collections, various third-party integrations for enriching the data, creating a multi-product LOS, LMS Systems, to take digital lending to next level then this might be right opportunity for you.   What we ...

About the Role We are looking for a visionary and hands-on Founding Product & Technology Lead to build and scale our flagship B2B SaaS platform from the ground up. This is a leadership role for someone who enjoys building products from scratch, defining technology strategy, making architecture decisions, and leading high-performing engineering teams. As ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary: We are seeking an experienced Senior Data Analyst to drive data-driven decision-making across business functions. The ideal candidate should possess strong expertise in analytics, data engineering, automation, and stakeholder management. This role requires hands-on experience in building scalable ETL pipelines, analytical data models, automated reporting systems, and advanced analytics ...

Role SummaryWe are looking for a Marketing Automation Specialist to manage customer lifecycle communicationsacross Email, SMS, WhatsApp, Push Notifications, and RCS. The role involves campaign execution,marketing automation, audience segmentation, performance analysis, and customer engagementinitiatives.Key Responsibilities● Plan, execute, and optimize campaigns across multiple communication channels.● Create and manage automated customer journeys ...

Business Analyst – Lending Technologies About the Role We are looking for a skilled Business Analyst with strong experience in requirement gathering, documentation, and cross-functional coordination to support technology initiatives across our lending business. The role involves working closely with Business, Risk, Product, and Engineering teams to translate business needs into clear and ...

Role Overview:We are looking for a detail-oriented Data Analyst who can convert complex data into meaningful insights that help drive business decisions. The ideal candidate should have strong expertise in SQL, Python, and data visualisation tools and experience working with large datasets. Key Responsibilities:Collect, clean, and analyse large datasets to identify ...

  JD :- 1.⁠ ⁠Having relevant experience with a minimum of 2 years 2.⁠ ⁠Having worked at an NBFC, Bank or fintech in a credit analyst or similar role where the candidate screens applications for the purpose of loan disbursal. 3.⁠ ⁠Willing to work on Sundays / holidays as required by the company. 4.⁠ ⁠Willing ...

Role OverviewOwn the end-to-end SCF loan lifecycle—from login & eligibility (CIC/KYC) through CAM-lite preparation, documentation, disbursal, servicing (invoices/limits, NACH/cheques), MIS, credit bureau furnishing, and regulatory reporting. Partner closely with Business, Credit, Legal,Treasury, Tech, and external vendors to deliver accurate, compliant, and timely outcomes. Key ResponsibilitiesA) Intake, Eligibility & Documentation Readiness• Login ...