172 Job openings found

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. ...

Job Summary:We are seeking a dedicated and detail-oriented Accountant specializing in GST Audit to join our team. The ideal candidate will have experience in GST compliance, audits, and filings, with a strong understanding of indirect taxation laws. This role will involve assisting in GST audits, ensuring proper compliance, and supporting ...

Description:As an Associate Finance, you will play a pivotal role in ensuring the efficiency and accuracy of our financial operations. You will be responsible for designing and implementing Standard Operating Procedures (SOPs) and Risk Control Matrices (RCMs), Account Payable End to End, Good in Jounal entries, overseeing their execution, and ...

The logistics manager will be responsible for orchestrating the end-to-end logistics operations within a B2B steel business. The role focuses on seamless stakeholder collaboration with sales, logistics service centers, and transporters to drive efficiency and customer satisfaction. This position will also emphasize improving delivery models, optimizing logistics costs, and ensuring ...

Purpose of the job:  This role plays a pivotal part in ensuring efficient coordination between our sales, logistics, and service centre departments to ensure timely processing and dispatch of inventory to our valued customers. In addition, the incumbent will be responsible for developing and implementing streamlined processes at our service centre ...

Purpose of the job: This role plays a pivotal part in ensuring efficient coordination between our sales, logistics, and service centre departments to ensure timely processing and dispatch of inventory to our valued customers. In addition, the incumbent will be responsible for developing and implementing streamlined processes at our service ...

  Roles & Responsibilities:  Conduct market research to identify and qualify potential new customers Segment customers cohorts and create GTM strategy based on customer requirements in these cohorts Develop and execute a lead generation plan to reach out to potential new and existing customers Build relationships with key decision-makers at potential ...

  Roles & Responsibilities:  Conduct market research to identify and qualify potential new customers Segment customers cohorts and create GTM strategy based on customer requirements in these cohorts Develop and execute a lead generation plan to reach out to potential new and existing customers Build relationships with key decision-makers at potential ...

We are seeking a Site Supervision Engineer to manage and oversee building automation projects. The ideal candidate will have expertise in smart home and office automation technologies, with a keen interest in staying updated on industry trends. Key ResponsibilitiesAnalyze client requirements, prepare relevant drawings/schematics, and interpret architectural plans.Supervise site activities, guide ...