15 Opening(s)
0.6 Year(s) To 2.0 Year(s)
2.40 LPA TO 4.00 LPA
We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of
casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.
Responsibilities:
Handle incoming calls from customers promptly and professionally.
Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.
Deliver exceptional customer service to build trust and ensure customer satisfaction.
Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software.
Utilize in-depth knowledge of casino games, rules, and procedures to assist customers
Address customer queries related to gameplay, account settings, promotions, and rewards
Educate customers on new games, features, and updates.
Log and document all customer interactions and resolutions accurately in the CRM system.
Provide feedback and insights from customer interactions to improve processes and
Qualifications:
High school diploma or equivalent required.
oAssociate’s or Bachelor’s degree in a related field (preferred).
Skills:
Excellent communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a remote environment.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Requirements:
Ready to work for rotational shifts.
Proven experience in a customer service role, preferably in a call center or inbound process.
Experience with technical troubleshooting in a customer-facing role.
Prior knowledge or experience in casino operations or gaming systems is highly desirable.
Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.
Basic knowledge of online platforms, mobile apps, and gaming software.
Strong analytical and problem-solving skills.
Excellent communication skills (verbal and written).
Strong interpersonal skills with a focus on empathy and patience.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
1 Opening(s)
3.0 Year(s) To 7.0 Year(s)
7.50 LPA TO 8.50 LPA
Responsibilities :
Calendar Management: Efficiently managing the CEO's schedule, prioritizing appointments & and delegation of tasks, meetings, and events, tracking progress, ensuring deadlines are met by various teams or individuals.Resolving issues that may arise in the CEO's schedule, activities or projects to ensure smooth operations.
Communication: Handling all forms of communication on ...
1 Opening(s)
5.0 Year(s) To 7.0 Year(s)
12.00 LPA TO 15.00 LPA
* Candidates are preferred with exposure on Cargoes Customs domain (Good to have). * Being proficient in inventing processes or systems needed to implement changes. * Strong communication and interpersonal skills to interact with different clients and stakeholders.* Sound knowledge and expertise in evaluating the implications of changes.* Competence in ...
2 Opening(s)
7.0 Year(s) To 9.0 Year(s)
0.00 LPA TO 0.00 LPA
Role Overview
We are seeking a skilled and certified WMS Solution Designer with hands-on experience in implementing and configuring WMS across multiple sites. The ideal candidate will possess strong technical and functional capabilities, along with excellent interpersonal skills to collaborate across teams and mentor junior members.
Technical Skills
Proven experience in at least ...
2 Opening(s)
4.0 Year(s) To 7.0 Year(s)
0.00 LPA TO 0.00 LPA
Role Overview:
We are seeking a dynamic and detail-oriented Sr. Programmer Analyst with 4-7 years of experience to join our team. The ideal candidate will have a blend of technical proficiency, functional understanding of warehouse operations, and strong interpersonal skills. This role involves working closely with cross-functional teams to support and enhance our ...
2 Opening(s)
2.0 Year(s) To 4.0 Year(s)
0.00 LPA TO 0.00 LPA
Role Overview:
We are seeking a dynamic and detail-oriented Programmer Analyst with 2–4 years of experience to join our team. The ideal candidate will have a blend of technical proficiency, functional understanding of warehouse operations, and strong interpersonal skills. This role involves working closely with cross-functional teams to support and enhance ...
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
1.80 LPA TO 2.76 LPA
Job Summary:
The Restaurant Front Desk/Host is responsible for welcoming guests, managing reservations, seating arrangements, and providing excellent customer service. This role ensures that guests have a positive first impression and a smooth dining experience.
Key Responsibilities:
Guest Reception: Greet guests upon arrival with a warm and friendly demeanor, ensure they feel welcomed.
Reservations ...
5 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 12.00 LPA
What you will be doing:
Responsibilities:
Identify and target potential clients in specific industries or verticals that align with our solution's value proposition.
Conduct thorough research to understand prospects' business needs, pain points, and objectives.
Initiate and nurture relationships with key decision-makers, stakeholders, and influencers.
Develop and deliver compelling sales presentations and product demonstrations that ...
5 Opening(s)
0 To 5.0 Year(s)
1.80 LPA TO 3.00 LPA
We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department.
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. ...
3 Opening(s)
6.0 Year(s) To 8.0 Year(s)
11.00 LPA TO 13.00 LPA
Key Responsibilities:
Taking Feedback / Monthly random review of financial statements
Taking Feedback / Monthly random review of Balance sheet reconciliation
Mentoring Managers in preparation of Audit Pack/yearend pack (If Required.)
Taking Feedback / Monthly random audit of Internal systems and processes
Trouble shooting client issues - Those which are not resolved at Managers / ...